Our services

1. Never Miss a Job — after-hours enquiry capture for UK trades

Who it's for

Owner-operators and small firms (1–10 staff) in plumbing, heating and electrical — the person answering is the person doing the work.

The problem

You're on site when the phone rings. 30–50% of inbound calls go unanswered while you're working, and after-hours is worse — in one study, a third of enquiries end up with a competitor, documented at roughly £39,600 a year in leakage for a typical 600-enquiry plumber.

What we build

24/7 answering on your existing number (phone, WhatsApp, web form). It triages each contact — emergency, quote, or information — captures it into the trade management system you already use (ServiceM8, Trade Manager UK, Tradify), pings you instantly for emergencies, and sends you a next-morning summary. It's a sector specialism, not a chatbot.

Indicative price

Setup from £2,500 + £350/month support. Indicative — final fee confirmed after discovery.

See it first

A 2-week shadow pilot on your live number after 5pm — it answers and logs everything, books nothing, and hands you a leakage report: the calls you missed, and what each one was worth.

2. 24/7 Front Desk — missed-call recovery and triage for dental practices

Who it's for

Independent UK practices (2–8 chairs) with a high-value treatment mix — implants, orthodontics, cosmetic.

The problem

Your best enquiries come in evenings and weekends, when the practice is unstaffed — and 8–12 high-value treatment enquiries a week are quietly going somewhere else. Each lost enquiry can be worth £800–£2,500.

What we build

A 24/7 AI receptionist on your existing number. It answers, qualifies (emergency / cosmetic / ortho / general) and books directly into your practice management system (Dentally first, subject to a proof of concept). True emergencies escalate with a human clinician review path; you get a next-morning summary. An optional second tier adds clinical-context triage — treatment history, allergy flags, clinician availability.

Indicative price

Setup from £5,200 (Tier 1; Tier 2 scoped separately) + £750/month support. Indicative — final fee confirmed after discovery.

See it first

A 14-day live pilot on real calls — booked-appointments report, missed-vs-captured log, emergency-escalation log, summarised on one page for your partners.

3. No More Chasing — client document-chasing for accountants & bookkeepers

Who it's for

UK accounting practices and bookkeepers with 25–50 client files.

The problem

Chasing records across a 25–30 client book takes 3–5 hours a week, with 3–4 follow-ups per client before records actually arrive. In a Sage survey, 92% of accountants said admin takes too long and 86% reported feeling burnt out.

What we build

An automated chase cadence (for example day 3 / 7 / 12) with personalised reminders, client self-serve upload linked to Dext, outstanding-records status visible inside your existing workflow, and a month-end readiness report. A human always stays in the loop where it matters — this is the ongoing system, not a one-off tidy-up.

Indicative price

Setup from £2,800 + £375/month support. Indicative — final fee confirmed after discovery.

See it first

A 2-week shadow run on a live 25-client book — dry-run cadence, then a report: hours that would have been saved, records still outstanding, projected month-end completion.

Bespoke — if it's repetitive, documented and boring, we can probably automate it

If it doesn't fit the three above

It probably fits our build categories: automated enquiry handling and follow-ups, appointment and viewing scheduling, client onboarding, document collection and reminders, CRM and data sync between the tools you already use, invoice and payment reminders, AI-assisted administrative workflows (drafting, inbox triage, transcription to notes — with human approval before send), and fully bespoke integrations.

Indicative price (bespoke)

Setup from £3,000 + support from £100/month. Indicative — final fee confirmed after discovery.

Tell us what's eating your week — start the 3-minute questionnaire